Comptia A+ Certified Technicians
Key Benefits
- Off-load menial desktop support tasks to our technician
- Quick resolution to desktop failures and issues.
- Inexpensive temporary skilled resource for support of your desktop environment.
Capabilities
A + Certified technicians have been trained and tested on their ability to recognize and resolve desktop related failures and issues. They will be able to provide quick feedback and a level 1 assessments.
- Capability 1
- Our A+ technician will become your desktop service center staff and provide speedy on-site responses and troubleshooting.
- Capability 2
- Because of our technicians training, he/she will be able to understand quickly if an issue should be escalated to the level 2 technicians or handled on the spot. This will improve the efficient use of your in-house resources and reduce overall time a ticket is open.
- Capability 3
- Our technician will be tactful and congenial while dealing with you, the customer and your employees for whom he/she will perform computer hardware and software troubleshooting.
