Comptia A+ Certified Technicians
Key Benefits
- Off-load menial desktop support tasks to our technician
- Quick resolution to desktop failures and issues.
- Inexpensive temporary skilled resource for support of your desktop environment.
Capabilities
A + Certified technicians have been trained and tested on their ability to recognize and resolve desktop related failures and issues. They will be able to provide quick feedback and a level 1 assessments.
- Capability 1
- Our A+ technician will become your desktop service center staff and provide speedy on-site responses and troubleshooting.
- Capability 2
- Because of our technicians training, he/she will be able to understand quickly if an issue should be escalated to the level 2 technicians or handled on the spot. This will improve the efficient use of your in-house resources and reduce overall time a ticket is open.
- Capability 3
- Our technician will be tactful and congenial while dealing with you, the customer and your employees for whom he/she will perform computer hardware and software troubleshooting.
Tags: Capabilities, Capability, Computer Hardware And Software, Desktop Environment, Desktop Service, Desktop Support, Efficient Use, Feedback, Level 1, Service Center Staff, Software Troubleshooting, Support Tasks
Microsoft Certified Systems Engineer
Key Benefits
- You have reduced your staffs’ workload so that they may focus on the job of making you money instead of worrying about e-mail or login troubles.
- Problem resolution is handled by a vendor certified engineer who has experience and familiarity and can eliminate troubles quickly.
Capabilities
Do you have TCP/IP communication troubles, Login permission letting staff in places they should not be, Inter-Domain communication got you down?
- Capability 1
- Contract MCSE can assess the current status of your Microsoft network quickly and move into the resolution phase ASAP!
- Capability 2
- Our network engineer can implement performance monitoring on your network to find failing hardware and applications.
- Capability 3
- The Engineer can also setup new servers, move data, migrate users, and setup profiles and policies to safe-guard the sensitive portions of your network.
Tags: Capabilities, Capability, Current Status, E Mail, Familiarity, Ip Communication, Login Troubles, Mcse Certification Microsoft, Mcse Certified, Microsoft, Microsoft Certified Systems, Microsoft Certified Systems Engineer, Microsoft Network, Network Engineer, Performance Monitoring, Problem Resolution, Safe Guard, Servers, Setup Profiles, Staffs
Microsoft Certified Professional + Internet
Key Benefits
- Increase the TCP/IP troubleshooting pool from which your corporation can draw.
- Problem resolution is handled by a vendor certified engineer who has experience and familiarity and can eliminate network troubles quickly.
Capabilities
Do you have TCP/IP communication troubles, Login permission letting staff in places they should not be, Inter-Domain communication got you down?
- Capability 1
- Our networking specialist can assess the current status of your network quickly and move into the resolution phase ASAP!
- Capability 2
- Our Network Engineer can use TCP/IP troubleshooting techniques and tools on your Network to find failing Hardware and Applications.
- Capability 3
- The Internet Specialist can help design a basic IP network for your small business for strategic use of the internet.
Tags: Capabilities, Capability, Certification Microsoft, Current Status, Familiarity, Internet Specialist, Ip Communication, Ip Network, Mcp Certification, Microsoft, Microsoft Certified Professional, Network Engineer, Network Troubles, Networking Specialist, Pool, Problem Resolution, Professional Internet, Small Business, Tcp Ip