Comptia A+ Certified Technicians
Key Benefits
- Off-load menial desktop support tasks to our technician
- Quick resolution to desktop failures and issues.
- Inexpensive temporary skilled resource for support of your desktop environment.
Capabilities
A + Certified technicians have been trained and tested on their ability to recognize and resolve desktop related failures and issues. They will be able to provide quick feedback and a level 1 assessments.
- Capability 1
- Our A+ technician will become your desktop service center staff and provide speedy on-site responses and troubleshooting.
- Capability 2
- Because of our technicians training, he/she will be able to understand quickly if an issue should be escalated to the level 2 technicians or handled on the spot. This will improve the efficient use of your in-house resources and reduce overall time a ticket is open.
- Capability 3
- Our technician will be tactful and congenial while dealing with you, the customer and your employees for whom he/she will perform computer hardware and software troubleshooting.
Tags: Capabilities, Capability, Computer Hardware And Software, Desktop Environment, Desktop Service, Desktop Support, Efficient Use, Feedback, Level 1, Service Center Staff, Software Troubleshooting, Support Tasks
Microsoft Certified Systems Engineer
Key Benefits
- You have reduced your staffs’ workload so that they may focus on the job of making you money instead of worrying about e-mail or login troubles.
- Problem resolution is handled by a vendor certified engineer who has experience and familiarity and can eliminate troubles quickly.
Capabilities
Do you have TCP/IP communication troubles, Login permission letting staff in places they should not be, Inter-Domain communication got you down?
- Capability 1
- Contract MCSE can assess the current status of your Microsoft network quickly and move into the resolution phase ASAP!
- Capability 2
- Our network engineer can implement performance monitoring on your network to find failing hardware and applications.
- Capability 3
- The Engineer can also setup new servers, move data, migrate users, and setup profiles and policies to safe-guard the sensitive portions of your network.
Tags: Capabilities, Capability, Current Status, E Mail, Familiarity, Ip Communication, Login Troubles, Mcse Certification Microsoft, Mcse Certified, Microsoft, Microsoft Certified Systems, Microsoft Certified Systems Engineer, Microsoft Network, Network Engineer, Performance Monitoring, Problem Resolution, Safe Guard, Servers, Setup Profiles, Staffs
Cisco Certified Network Associate
Key Benefits
- Relieve your internal staff of the task of both learning and implementing your Cisco equipment installations.
- Relax knowing you have a vendor certified technician handling your Cisco installs.
- Speed up your network traffic by contracting our CCNA to find the bottlenecks in your TCP/IP network infrastructure.
Capabilities
CCNAs provide Cisco router configuration and troubleshooting services. Through testing and rigorous study a CCNA has attained an associate level of skills required to setup and diagnose basic failures and inefficiencies within the most popular network protocols.
- Capability 1
- Our CCNA can install Cisco routers and switches and configure them “out of the box” to be integrated into your network.
- Capability 2
- Our CCNA can also troubleshoot your TCP/IP network problems and develop solutions to get your business back up to full speed and efficiency.
- Capability 3
- Our CCNA is progressing through training in the designing of Cisco networks. Upon completion he will have attained CCDA status. Our Engineer can develop a plan for your business to fit your budget and your expectations.
Tags: Associate Level, Bottlenecks, Certification Cisco, Certified Technician, Cisco Equipment, Cisco Networks, Cisco Routers And Switches, Equipment Installations, Full Speed, Inefficiencies, Infrastructure Capabilities, Ip Network Infrastructure, Network Capability, Network Protocols, Network Traffic, Rigorous Study, Router Configuration, Routers And Switches, Tcp Ip Network, Troubleshooting Services
Microsoft Certified Professional + Internet
Key Benefits
- Increase the TCP/IP troubleshooting pool from which your corporation can draw.
- Problem resolution is handled by a vendor certified engineer who has experience and familiarity and can eliminate network troubles quickly.
Capabilities
Do you have TCP/IP communication troubles, Login permission letting staff in places they should not be, Inter-Domain communication got you down?
- Capability 1
- Our networking specialist can assess the current status of your network quickly and move into the resolution phase ASAP!
- Capability 2
- Our Network Engineer can use TCP/IP troubleshooting techniques and tools on your Network to find failing Hardware and Applications.
- Capability 3
- The Internet Specialist can help design a basic IP network for your small business for strategic use of the internet.
Tags: Capabilities, Capability, Certification Microsoft, Current Status, Familiarity, Internet Specialist, Ip Communication, Ip Network, Mcp Certification, Microsoft, Microsoft Certified Professional, Network Engineer, Network Troubles, Networking Specialist, Pool, Problem Resolution, Professional Internet, Small Business, Tcp Ip
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Comptia IT Project + Certified
Key Benefits
- A Project Manager can listen to your needs and requirements and negotiate agreement across departments culminating in a project plan including resource requirements, budget estimates, schedules and change management structures.
- Once the plan is authorized by key stakeholders, the PM will execute the plan using the agreed to resources and budget. During execution of your project a good PM will keep stakeholders well informed with frequent communication utilizing web sites, e-mail and face to face meetings.
- Our PM will complete the project is on time and within budget and provide a completed project report enabling improvement feedback to management regarding strategic planning for future projects.
Capabilities
PM’s provide consultation during feasibility and initialization phases and planning, execution/change control/monitoring to track and communicate progress until the project is completed.
- Capability 1
- Using technical skills attained via other certifications, our PM can help in assessment and feasibility pre-project documentation and requirements gathering within the business units.
- Capability 2
- Expertise in current Project Management Software and tools allows our PM to assemble a project plan document to present to key stakeholders for approval and funding.
- Capability 3
- We can execute the plan in a Functional, Matrix or Project organizational structure and use current “Earned Value Management” techniques/tools to provide appropriate and responsive feedback to management. Also integrated into the Execution phase will be a strict Change Management Plan which will provide controls to maintain budget throughout the plan or accommodate and adjust for approved increases.
- Capability 4
- Our PM will be easy to work with and be responsive to your needs and request. The ability to see your point of view and make suggestions and gain consensus will allow your project to go as smoothly as possible to it’s final result, Success!
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Tags: Budget Estimates, Business Units, Change Management, Current Project, E Mail, Earned Value Management, Execution Phase, Feasibility, Final Result, Frequent Communication, Functional Matrix, Gain Consensus, Management Plan, Management Structures, Organizational Structure, Plan Document, Project Documentation, Project Management Software, Resource Requirements, Value Management Techniques
